Support for DAEV Software
The purpose of our support is to help customers using our software. We understand the pain of getting stuck or when things go wrong. Therefore support is always directly with a relevant developer.
But, for us to be able to help you efficiently, it is important that your email contains this:
- Description of problem(s)
- Steps to reproduce problem(s)
- Screenshot of problem(s)
- WP Synchro only: Include the log file from migration (can be downloaded under WP Synchro > Logs)
So put all that data in an email and send it to support@daev.tech.
If you have a bug report or a good idea, we would love to hear your thoughts.
Support working hours:
Support is located in Denmark and is normally active during normal work hours (UTC+1) on monday to friday.